Position Available : M/F/D 1 Positions
Report to : Operations Manager
Department : Tours Department
Job Description:
- Design and manage itineraries for domestic tours, ensuring a seamless and enjoyable experience for clients.
- Coordinate with local vendors, hotels, and transportation services to arrange accommodations, activities, and travel logistics.
- Handle inquiries from clients regarding tour packages, offering expert advice and recommendations tailored to their needs.
- Monitor and analyze trends in domestic tourism to develop attractive and competitive tour packages.
- Manage booking processes, including reservations, confirmations, and payments, ensuring accuracy and efficiency.
- Address and resolve any issues or challenges that arise during tours, providing prompt and effective solutions.
- Collaborate with the marketing team to promote domestic tour packages through various channels, including social media and direct marketing.
- Provide exceptional customer service before, during, and after the tour, maintaining strong relationships with clients.
- Prepare and present regular reports on tour performance, customer feedback, and areas for improvement.
Job Specification:
- Proficient in soft skills.
Strong knowledge of domestic travel destinations, attractions, and logistics. - Excellent communication and interpersonal skills, with the ability to interact effectively with clients and partners.
- Proficient in using tour management software and other relevant tools.
- Ability to handle multiple tasks and manage time efficiently in a fast-paced environment.
- Intermediate proficiency in English; proficiency in the local language is essential.
- A minimum of a Bachelor’s Degree.
- At least one year of experience in a similar role, preferably in domestic tourism.
If you are passionate about sales and marketing and ready to make an impact in the tourism industry, we encourage you to apply for this exciting opportunity.
